11 July 2022

5:00 pm

Online

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Government efforts to help SMEs achieve the following:

Digital capabilities/know-how: identifying opportunity areas that can be solved with technology and tech understanding of using tools

Access to wider market: using digital solutions to communicate and physically tap into markets outside current sphere of influence

Access to digital tools: specific innovations of the government and/or gov’t partners catered to local businesses

Smoother & faster business operations and response through automation:

Learn how to boost business efficiency and productivity with loud-based solutions and artificial intelligence

Chatbot innovations and best practices

Online services that customers and employees have easy access to

Provide better customer experience and faster response through creation of ecosystem

Essential Digital tools from shipping partners:

Business needs insights and how they select shipping partners

Customer insights: feedback and requests and how shipping partners’ services meet these needs

Business limitations/ strengths and how the partner complements/ addresses these

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